Quality Control Office (Architect)

Job Description

• The Quality Control Officer is responsible for ensuring that products meet established quality standards and customer expectations. This role involves monitoring processes, conducting inspections, identifying defects, and implementing corrective actions to maintain consistent quality.

Requirements:

• Bachelor's degree in Architecture.
• Must be a registered Architect or eligible for registration with ARCON.
• Minimum of 3 years' experience in architecture, interior design, furniture, fit-out, or project coordination.
• Good understanding of furniture detailing, materials, measurements, and production processes used in furniture production.
• Strong aesthetic sensibility and attention to detail
• Excellent communication and collaboration skills to convey design concepts effectively to cross-functional teams.
• Strong project management skills, including task prioritization, meeting deadlines, and adapting to evolving project requirements.

Key Responsibilities

• Inspect work at assigned production stages (e.g. carcass, upholstery, finishing, spray painting and assembly).
• Verify quality control process such as alignment, dimensions, firmness, balance, finishing quality and overall workmanship.
• Inspect raw materials, in-process production, and finished products to ensure compliance with quality standards.
• Perform quality tests and measurements using appropriate tools and equipment
• Document inspection results and maintain accurate quality records
• Identify defects, non-conformities, and areas for improvement
• Recommend corrective and preventive actions to improve product quality
• Ensure compliance with company policies, industry standards, and regulatory requirements
• Collaborate with production team to resolve quality issues.
• Monitor production processes and ensure adherence to quality procedures.
• Assist in audits and quality assurance reviews
• Provide training or guidance to staff on quality standards and best practice.
• Prevent defective or incomplete work from moving to the next production stage.
• Issue QC Pass, hold or rework decisions based on inspection results.
• Clearly communicate defects, corrections required and acceptable standards to artisans.
• Ensure “NO Pass, No Movement” rules are strictly followed.
• Escalate repeated defects, resistance or non-compliance appropriately.
• Accurately complete QC checklists, pass slips, rework logs, and inspection reports.
• Record defects, rework cases, repeated errors and returned jobs.
• Maintain clear, traceable QC records for reporting an accountability.
• Weekly reports of QC functions as required.
• Accurately complete QC checklists, pass slips, rework logs and inspection reports.
• Record defects, rework cases, repeated errors and returned jobs.
• Enforce adherence to QC procedures, SOPs and quality checkpoints. 
• Facilitate implementation of new QC processes or improvements.
• Work closely with production, Logistics, CSR, and Production Supervisors.
• Provide clear, professional feedback without confrontation.
• Facilitate quality briefings, training or improvement sessions.