Inside Sales Representative

Job Overview

• We are looking for a highly driven Inside Sales Agent to sell Telecom products and services through indirect sales channels and drive revenue growth in the Micro, Small, and Medium Enterprise (MSME) segment.
• The role involves achieving sales target, ensuring optimal performance, professionalism in handling both internal and external customers; leveraging digital communication tools to engage customers to close sales and following specified telecom standards and processes.

Key Responsibilities

• Engage in day-to-day lead generation.
• Engage in sales prospecting, analyzing, negotiating, and deal closure activities to SMEs.
• Ensure correct sales techniques are applied in day-to-day work.
• Generate opportunities and follow through to closure.
• Track leads to ensure none is abandoned.
• Drive B2B product and service sales to achieve and exceed sales target.
• Ensure the achievement of annual revenue targets.
• Improve sales skills and ensure career growth and development.
• Be comfortable with initiating cold calls.
• Engage in both outbound and inbound customer engagement.
• Participate adequately in team activities and training.
• Participate effectively in assigned sales events and conferences.
• Appropriately qualify leads sent from other internal units for further development and
• conversion.
• Report individual performance on a daily, weekly, and monthly basis using predefined
• templates and metrics.
• Ensure accurate reporting of all sales activities using provided applications
• Follow up with different support teams to ensure resolution of customers challenges and
• provide timely feedback to customers.
• Use remote communication tools, including phone, email, instant messaging (WhatsApp), and video conferencing (Zoom, Teams, Webex, Skype) for customer engagement.
• Follow up with internal stakeholders to confirm delivery of closed sales.
• Any other official task that may be assigned by Line Manager for the progress of the team.
• Conduct research using data mining systems to understand potential customers and their communication needs.
• Collaborate with internal stakeholders and align quickly with the provided processes and
• procedures for customer engagement, service implementations and issue resolutions to ensure customers get value for their money as fast as possible.

Required Skills & Qualifications

• B.Sc / HND in any related field.
• Proven experience in general sales, B2B sales, or indirect channel sales.
• Expertise in customer management, lead generation, and sales conversion techniques.
• Ability to leverage digital communication tools effectively for sales engagement.
• Excellent negotiation and interpersonal skills.
• Good use of Microsoft tools.
• Self-driven and self-motivated.
• Ability to learn fast and adapt quickly.
• Ability to work as a team
• Wonderful customer service skills will be added advantage.
• Knowledge of ICT and cloud services will be added advantage

Remuneration
N165,000 per month.

Application Closing Date
30th June, 2026.

How to Apply
Interested and qualified andidates should

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