Outlet Manager - QSR / Fast Food Chain
Full-time
Allen Professional Services
Job title : Outlet Manager - QSR / Fast Food Chain
Job Location : Imo Deadline : August 01, 2026 Quick Recommended LinksJob Description
- The Outlet Manager oversees the day - to - day operation of an outlet.
- He supervises a set of outlet workers to ensure that the outlet operations are running smoothly in line with the company’s objectives.
- He ensures that the sales and operations plans of the outlet are delivered.
- He ensures that the outlet operates within the company's policies and procedures to provide the most satisfactory services to customers.
Key Responsibilities
- Oversee the daily operations of the outlet for efficient operations.
- Plan and assign daily workloads to outlet associates.
- Develop and enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedback and recommend necessary outlet operational changes.
- Schedule orientations and job trainings for outlet associates.
- Organize regular meetings to discuss issues and updates.
- Analyze and resolve problems in a timely and accurate manner.
- Organize special events and entertainments to attract more customers.
- Address customer queries courteously and ensure customer satisfaction.
- Develop a cost-effective operational plan to achieve outlet goals.
- Assist in cash handling activities and develop expense and revenue reports.
Qualifications
- First Degree in Food Science & Technology, Catering, or related fields.
- Minimum of five (5) years of relevant work experience in a food services organization.
- Highly experienced in food products and services.
- Sound logistics management, business operations, and financial knowledge.
- Strong managerial skills with a proven track record in delivering targets and efficiencies.
- Fluency in English is essential, with superior oral and written communication skills.
Vacancy posted 28 days ago
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