Engineer - Radio Access Performance, Network

Job title : Engineer - Radio Access Performance, Network

Reports To: Manager - Radio Access Performance.

Mission

• To measure the network indicators and provide NWG with data/information.
• To evaluate trends in network performance and recommend solutions to optimize network performance.

Description

• Monitor and evaluate multi vendor Radio Access Network (RAN) performance to ensure KPI stability, service continuity, and optimal end user experience. 
• Maintain detailed cluster and site level performance awareness to support proactive performance management and informed management feedback. 
• Detect network degradations and coordinate escalation and resolution with Managed Services Vendors, Operations, Optimization, and Field teams within agreed SLAs. 
• Perform advanced RAN troubleshooting and root cause analysis using KPIs, drive test results, logs, and feature/parameter correlation. 
• Recommend, implement, and validate parameter and feature optimization actions, including special event and mass event optimization activities. 
• Support pre and post change performance validation for network changes such as upgrades, swaps, refarming, new site integrations, and feature activations. 
• Generate RAN statistical analyses, dashboards, and performance reports that highlight trends, risks, and actionable improvement areas. 
• Conduct radio audits, benchmarking, and performance assessments, including Umlaut/P3 exercises and regulatory validation support. 
• Review and critically analyze MSOP and weekly optimization reports, providing feedback on SLA compliance, KPI performance, and action effectiveness. 
• Identify capacity and coverage issues, including congestion hotspots, and provide performance driven inputs to Planning teams for expansion prioritization. 
• Monitor and ensure consistency and accuracy of performance data across OSS and reporting tools. 
• Support automation, analytics, and continuous improvement initiatives to enhance efficiency of RAN performance monitoring and optimization processes. 
• Contribute to the development and improvement of NPO RAN processes, tools, documentation, and best practice playbooks. 
• Support performance readiness, trials, and acceptance validation for introduction or evolution of new network technologies and features.

Requirements

Education:

• First degree First degree in Electrical Electronics or Computer Science
• Fluent in English 

Experience:

• 3-7 years’ experience which includes.
• Minimum of 3 years’ experience in an area of specialization, with technical experience in 2G/3G/4G/5G radio access network with a telecom vendor or wireless telecom operator.
• Experience working in a medium organization.