State Clinical Training Officer (SCTO) - Bayelsa

Job title : State Clinical Training Officer (SCTO) - Bayelsa

The Role

• We are seeking a skilled and dedicated provider to train and support selected public-sector providers across assigned states and locations to deliver high-quality family planning services, particularly long-acting reversible contraception (LARC).
• The ideal candidate will help strengthen access to family planning services and ensure that women in Nigeria can make informed choices about their reproductive health.
• The successful candidate will support facility management, client safety and satisfaction, demand creation, accurate data reporting, and stakeholder engagement within their assigned area of operation.
• They will work closely with public-sector providers and other stakeholders to strengthen the quality and availability of family planning services.

Key Responsibilities

Training and Supportive Supervision

• Train and provide supportive supervision to assigned providers in line with MSI Nigeria’s quality assurance standards.
• Ensure provider competency in counselling, infection prevention, medical emergency preparedness, and family planning service provision is maintained.
• Conduct monthly or bi-monthly supportive supervision, coaching, and mentoring based on identified needs.
• Maintain up-to-date training, competency, and supportive supervision records for all assigned providers.
• Follow up on action plans arising from supportive supervision and quality assessments and track progress to completion.
• Support the preparation and submission of monthly and quarterly facility performance reports on training and quality assessment activities.
• Ensure assigned facilities comply with quality standards established by the Federal Government of Nigeria and MSI Nigeria Reproductive Choices
• Lead performance review meetings with the Regional Manager and Quality Advisor to improve provider and facility performance.
• Document and share best practices and lessons learned from supportive supervision and quality improvement activities.
• Support the planning and delivery of clinical training across assigned facilities.
• Support state-level quality audits in collaboration with the Regional Clinical Quality Advisor and follow up on improvement actions.

Supply and Facility Management:

• Ensure adequate availability of commodities, consumables, and relevant clinical equipment across assigned facilities.
• Monitor stock levels during supportive supervisory visits and prevent stock-outs of essential commodities.
• Manage training supplies in line with MSI Nigeria’s medical supply distribution guidelines.
• Ensure clinical governance guidelines, manuals, and job aids are available and properly used at assigned facilities.
• Ensure infection prevention materials are available and consistently used across all assigned facilities.
• Ensure expired commodities and clinical supplies are not present at service delivery points.
• Support facility referral systems and track referral linkages and service utilisation.
• Facilitate timely reporting and follow-up of incidents related to family planning and SA/PSC services.

Advocacy, Client Mobilisation and External Relations:

• Work with government, implementing partners, and internal MSI Nigeria stakeholders to achieve programme and organisational objectives.
• Represent MSI Nigeria at relevant state-level meetings and stakeholder engagement platforms as required.
• Promote the visibility and credibility of the MSI Nigeria brand across the assigned state.
• Build and maintain strong relationships with government, partners, and public institutions within the state.
• Strengthen collaboration between communication and community mobilisation activities.
• Work with providers and the Family Planning Coordinator to identify viable demand creation opportunities in line with MSI Nigeria strategy.

Data Reporting and Management:

• Ensure all service data from assigned facilities are collected and reported into ORION by the 3rd of each month.
• Validate facility service data before entry into ORION and ensure all submissions are accurate and complete.
• Ensure all data entered into ORION complies with reporting timelines and data validation requirements.
• Archive reported data chronologically at the state office for audit purposes.
• Review data entries and make necessary corrections during the monthly data review period.
• Train assigned providers on the use of data reporting tools during supportive supervision visits.
• Conduct provider review meetings to address data gaps and document mop-up data in line with approved SOPs.
• Ensure data reporting tools are available and consistently used across all assigned facilities.
• Develop integrated monthly reports capturing operational performance and clinical quality deliverables.
• Conduct monthly Client Record Audits and collate completed client feedback forms for submission to RMEA.

• Conduct monthly facility performance reviews, including reporting rate analysis for facilities under supervision.

Leadership:

• Demonstrate commitment to MSI Nigeria’s mission and goals while working collaboratively with all team members. 

  GeographicReference

• Maintain effective communication with state teams and relevant MSI Nigeria departments.

• Promote a positive work culture and professional working environment across the assigned state.

Others:

• Perform any other duties assigned by the Line Manager and Regional Clinical Quality Advisor.

Key Experience/Qualifications

• Medical Doctor, Registered Nurse, Midwife, or other relevant qualifications in medical sciences.
• Familiarity with Nigeria’s diverse cultural, social, and religious contexts, as well as international health and development issues and the international donor community.
• Excellent communication, presentation, negotiation, and interpersonal skills, with strong oral and written communication skills.
• Technical expertise in long-acting reversible contraception (LARC), particularly IUD and implant insertion and removal.
• Significant experience in competency-based training and certification of healthcare providers, including nurses, midwives, and doctors, in modern family planning methods.
• Experience providing training for national and international NGOs in Nigeria. Experience working on DFID-, USAID-, or Gates-funded projects and in diverse team environments is an added advantage.
• Experience managing facilities, clients, and teams.
• Willingness to travel frequently to project implementation sites.
• Proficiency in using computers and standard office software.
• Familiarity with the geography of the intervention states is desirable