Lead, Compliance Quality Assurance

Job title : Lead, Compliance Quality Assurance

Department: Regulatory Compliance 
Reports to: Head, Compliance Quality Assurance

About this role

• As the Lead, Compliance Quality Assurance, you are the tactical backbone of our quality assessment framework.
• You will spearhead the day-to-day operations of our QA Assessor team, transforming quality assurance into a catalyst for operational excellence.
• Through rigorous standard enforcement and precision-based calibration, you will ensure that Moniepoint’s critical divisions including KYC/Due Diligence, AML, LEA, Transaction Monitoring, and Fraud consistently meet SLAs and regulatory policy standards.
• Acting as the final line of defense against compliance drift, you are dedicated to maintaining flawless execution, high-velocity accuracy, and total regulatory integrity across all operational touchpoints.

Responsibilities

• Supervise, train, and manage QA Assessors, ensuring consistent grading and execution through regular file calibration exercises. 
• Lead the secondary review process across the 'Six Pillars' (AML/Transaction Monitoring, Regulatory Control/LEA, and Forensic Fraud), identifying vulnerabilities in accuracy, speed, and regulatory compliance. 
• Maintain a centralized Compliance Defect Log and translate QA findings into actionable weekly feedback for operational Team Leads to drive continuous improvement. 
• Perform deep-dive analyses on compliance misses to differentiate between system threshold errors and investigator oversight, recommending necessary process adjustments. 
• Assist in coordinating internal and external audits by providing evidence of QA testing integrity and ensuring high-quality, audit-ready data.

What success looks like in this role

• Maintenance of flawless execution, high-velocity accuracy, and total regulatory integrity across all operational touchpoints. 
• Consistent meeting of SLAs and regulatory policy standards across KYC/Due Diligence, AML, LEA, Transaction Monitoring, and Fraud divisions. 
• Prevention of compliance drift through rigorous standard enforcement and precision-based calibration. 
• Transformation of quality assurance processes into a true catalyst for operational excellence.

Experience & Background

• Bachelor’s Degree in Law, Finance, Business Administration, or a related field.
• 2–4 years of progressive experience in Compliance QA, Financial Crime Investigation, or EDD/CDD within a FinTech, or commercial bank. 
• Must have at least 2 years of experience in a supervisory or team lead capacity. 

Skills & Competencies:

• Advanced proficiency in Compliance tools and data analysis using SQL and Excel. 
• Comprehensive understanding of Nigerian regulatory frameworks (AML/CFT), instant payment fraud, card/POS fraud typologies, and legal protocols for handling Law Enforcement Agency (LEA) and CDD, EDD and Customer screening. 
• Professional certification such as DCP, CAMS, CFE, or ICA International Diploma is an added advantage.

Why join us

• Competitive compensation, benefits, and career growth opportunities.
• Fully remote work culture and support for professional development.