Customer Care Representative

We’re seeking friendly, motivated individuals to join our team as Customer Care Representatives. In this role, you’ll be the first point of contact for our customers—assisting with questions, resolving issues, and ensuring a positive experience across phone, email, or chat platforms. This is an excellent opportunity for anyone who enjoys helping people, remote work might be available with time Responsibilities: Respond to customer inquiries via email, chat, or phone in a timely and professional manner Assist with product questions, order issues, and general support Provide clear and helpful information while maintaining a positive tone Document customer interactions accurately Work collaboratively with other team members and departments to resolve complex issues Requirements: Excellent written and verbal communication skills Basic computer literacy and ability to navigate web-based tools Strong problem-solving abilities and a calm, customer-first mindset Reliable internet connection and a quiet workspace Previous customer service experience is a plus but not required Assessment Survey: To ensure the best fit for the team, all applicants will complete a short assessment survey after applying. This helps us match you to the best available opportunities based on your strengths and preferences.