Head, Agile Program Delivery Office
Full-time
Polaris Bank Limited
About the Role
The Head, Agile Program Delivery Office ensures technology initiatives across Polaris Bank are delivered on time, efficiently, and in a way that maximizes business value. This role directs four functions — Agile Program Management, Scrum/Agile Coaching, Portfolio Management, and Performance Metrics — through specialist leads and coaches.
Key Responsibilities
Agile Program Management Oversight
- Coordinate delivery across multiple agile teams, managing cross-team dependencies and ensuring program-level alignment
- Escalate and resolve delivery risks that span multiple teams or initiatives
Scrum/Agile Coaching Oversight
- Ensure agile best practices and ceremonies are consistently applied and continuously improved across delivery teams
- Build organizational agile maturity through coaching and capability-building
Portfolio Management Oversight
- Own the technology portfolio prioritization process, ensuring alignment with business strategy and available capacity
- Ensure resource allocation and capacity planning decisions maximize return on technology investment
Performance Metrics Oversight
- Ensure delivery metrics (velocity, quality, throughput) are tracked and reported consistently across teams
- Use delivery data to drive continuous improvement in program execution
Core Competencies
- Agile program and portfolio management (SAFe, Scrum, Kanban)
- Coaching and organizational change leadership
- Financial and capacity planning across a technology portfolio
- Data-driven performance management
Familiarity With Tools (used by the function's teams)
JIRA, JIRA Align, Rally, VersionOne, Miro, Confluence; JIRA Portfolio, LeanKit; Power BI, Tableau, JIRA Analytics
Requirements
Qualifications
- Bachelor's degree in a relevant field; SAFe, PMI-ACP, or equivalent agile/portfolio certification strongly preferred
- Demonstrated track record running agile delivery or PMO functions across multiple concurrent initiatives, ideally in banking or a large enterprise setting
Vacancy posted 6 days ago
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