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Loan Recovery Agent

Full-time

Source Microfinance Bank

Job title : Loan Recovery Agent

Job Location : Lagos Deadline : July 05, 2026 Quick Recommended Links

Job Description

  • Collaborate with Revenue Assurance Officer to Identify technical challenges with Remita and deductions setup responsible for loan default 
  • Collaborate with Revenue Assurance Officer to know customers account status with Remita
  • To carry out action plans from monthly credit review of delinquent loans. 
  • Recovery of delinquent loans after credit review. 
  • Daily call to delinquent customers through phone calls, emails, or even in-person visits to discuss repayment options. 
  • Negotiate payment plans with debtors, considering their financial situation and aiming to recover the maximum amount possible. 
  • To follow with debtors who have gone missing or not reachable. 
  • When necessary, liaise with legal unit to initiate legal proceedings to recover the debt. 
  • Report recovery progress and rates weekly and monthly to the Risk department. 
  • Other duties assigned by the Head of Risk. 

Requirements

  • Familiarity with Tele-recovery approach to loan recovery is an important requirement.
  • Experience working in Microfinance Bank and understanding of CBN stipulated portfolio at risk ratio is a must have 
  • Previous and proven usage of core banking solutions is essential for the role holder
  • The role require good knowledge of excel, PowerPoint, report writing, power BI and other numeric tools 
  • Excellent verbal and written communication and presentation skills is required 
  • Candidate must possess the ability to work independently and part of a team, should be a self-starter 
  • Excellent analytical and problem-solving skills 
  • Possession of minimum of 2 years post-secondary education 
Vacancy posted 12 hours ago
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