Loan Recovery Agent
Full-time
Source Microfinance Bank
Job title : Loan Recovery Agent
Job Location : Lagos Deadline : July 05, 2026 Quick Recommended LinksJob Description
- Collaborate with Revenue Assurance Officer to Identify technical challenges with Remita and deductions setup responsible for loan default
- Collaborate with Revenue Assurance Officer to know customers account status with Remita
- To carry out action plans from monthly credit review of delinquent loans.
- Recovery of delinquent loans after credit review.
- Daily call to delinquent customers through phone calls, emails, or even in-person visits to discuss repayment options.
- Negotiate payment plans with debtors, considering their financial situation and aiming to recover the maximum amount possible.
- To follow with debtors who have gone missing or not reachable.
- When necessary, liaise with legal unit to initiate legal proceedings to recover the debt.
- Report recovery progress and rates weekly and monthly to the Risk department.
- Other duties assigned by the Head of Risk.
Requirements
- Familiarity with Tele-recovery approach to loan recovery is an important requirement.
- Experience working in Microfinance Bank and understanding of CBN stipulated portfolio at risk ratio is a must have
- Previous and proven usage of core banking solutions is essential for the role holder
- The role require good knowledge of excel, PowerPoint, report writing, power BI and other numeric tools
- Excellent verbal and written communication and presentation skills is required
- Candidate must possess the ability to work independently and part of a team, should be a self-starter
- Excellent analytical and problem-solving skills
- Possession of minimum of 2 years post-secondary education
Vacancy posted 23 days ago
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