Loan Collection Officer
Fort Knox Outsourcing (5 Openings)
Key Responsibilities
- Conduct door-to-door debt recovery and follow-up visits in assigned areas.
- Communicate repayment obligations and negotiate suitable repayment plans with clients.
- Maintain accurate and detailed records of all visits, communications, and repayment outcomes.
- Verify and assess debtor information (income, address, and asset status).
- Prepare and submit timely field and progress reports.
- Collaborate with internal teams to ensure compliance with company and legal standards.
- Promote and protect the company’s brand image and reputation during all engagements.
Requirements
Educational Qualification:
- Minimum of Senior Secondary School Certificate (SSCE) or equivalent (GCE O-Level).
- OND, NCE, or Bachelor’s degree in relevant fields (Finance, Business, or Law) is an added advantage.
Experience:
- 1 - 2 years of experience in debt collection, customer service, or related financial field preferred.
- Candidates without experience must demonstrate strong learning ability and resilience.
Skills & Competencies:
- Excellent communication and negotiation skills.
- Strong emotional intelligence and ability to remain calm under pressure.
- Good problem-solving and decision-making abilities.
- Proficiency in using smartphones, GPS navigation apps, and basic office tools (Excel, Word).
- Ability to calculate repayment figures and maintain accurate financial records.
Personal Attributes:
- High integrity and ethical standards (must comply with company and legal guidelines).
- Good physical fitness for regular fieldwork.
- Familiarity with local areas and community relations.
- Must have no criminal record and be of good credit standing.
Other Requirements:
- Must provide a valid Police Clearance Certificate.
- Must submit a Credit Report from an accredited Nigerian credit bureau.
- Must undergo a recent medical examination to confirm physical fitness.
- Languages Required
- English (compulsory)
- Proficiency in a local language such as Hausa, Yoruba, or Igbo is an advantage depending on the region of assignment.
Salary and Benefit
- N150,000 Monthly Net
- Transportation and Data Allowance.
Application Closing Date
30th November, 2025.
How to Apply
Interested and qualified candidates should send their CV to: View email address on hotnigerianjobs.com using the job title and location as the subject of the email.
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Vacancy posted 13 days ago
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