Showroom Supervisor

Job title : Showroom Supervisor

Job Description

• We are seeking a proactive and results-driven Showroom Supervisor with a strong background in sales, customer relationship management, and inventory control.
• The successful candidate will oversee daily showroom operations, drive sales growth, supervise staff, manage stock levels, and ensure excellent customer service while maintaining accurate inventory records and effective stock management.

Key Responsibilities

• Supervise daily showroom operations, ensuring effective product display, proper housekeeping, and compliance with company standards.
• Drive sales growth by identifying business opportunities, engaging customers, promoting products, and achieving assigned sales targets.
• Manage showroom inventory, monitor stock levels, and ensure accurate recording of stock receipts, sales, transfers, and returns.
• Conduct regular physical stock counts, reconcile inventory records, investigate discrepancies, and prevent stock losses.
• Ensure timely replenishment of showroom products and coordinate with procurement and warehouse teams to prevent stock-outs.
• Supervise showroom personnel, allocate duties, monitor performance, and ensure professional customer service.
• Build and maintain strong customer relationships, handle complaints, and identify opportunities for repeat business.
• Prepare periodic reports on sales performance, inventory balances, stock movement, customer feedback, and operational activities.

Requirements

• Bachelor's Degree or HND in Business Administration, Marketing, Sales, Accounting, or a related discipline.
• Minimum of five (5) years' relevant experience in sales, showroom management, retail operations, or inventory management.
• Strong sales background with a proven ability to achieve sales targets and develop customer relationships.
• Practical experience in inventory control, stock reconciliation, stock movement documentation, and loss prevention.
• Proficiency in Microsoft Excel and inventory management or ERP systems.
• Strong leadership, communication, negotiation, analytical, and organizational skills.
• High integrity, attention to detail, and ability to work with minimal supervision.