Medical Support Coordinator
Full-time
GeroCare Solutions Ltd
Job Title: Medical Support Coordinator – Job Description Location: Lagos (Hybrid) Employment Type: Full-Time Salary: Competitive GeroCare is Nigeria’s leading HealthTech company, providing regular doctor home visits and a full range of medical services for the elderly. We exist to give families peace of mind by ensuring their loved ones receive quality medical care in the comfort of their homes. Role Summary We are seeking a smart, dependable, and highly organized Admin and Care Coordinator to support our growing medical operations. The ideal candidate will ensure that doctor appointments run smoothly, medical reports are submitted on time, medications are delivered promptly, investigations are properly followed up, and administrative support is provided to the medical team when needed. Key Responsibilities Appointment Coordination
- Schedule, confirm, and track doctor visits
- Ensure doctors submit post-visit reports promptly
- Monitor completion of all scheduled medical appointments
- Coordinate medication delivery with pharmacy partners
- Track lab investigations and follow through until results are received and shared
- Provide day-to-day administrative support to doctors and caregivers
- Maintain accurate records of patient care and doctor activities
- Help streamline workflows and processes for efficiency
- Serve as the central point of communication between doctors, pharmacies, labs, and patients
- Follow up on pending actions to ensure seamless care delivery
- Detail-oriented and excellent at follow-through
- Proactive, resourceful, and organized
- Great communicator (written and verbal)
- Able to multitask and adapt to a dynamic environment
- Compassionate and empathetic—especially toward the elderly
- Comfortable using digital tools (Google Workspace, CRMs, spreadsheets, etc.)
- Bachelor’s degree in a relevant field (e.g., health, social sciences, admin)
- Minimum of 2 years’ experience in a coordination or admin role (healthcare experience is a bonus)
- Proficiency in digital communication and tracking tools
- Work in a purpose-driven organization making a real difference
- Be part of a supportive and passionate team
- Enjoy flexibility with a hybrid work structure
- Competitive salary and performance-based growth opportunities
Vacancy posted a month ago
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