TEAM LEAD SALES, FSI

Directing strategy towards the profitable growth and operation of the company.

Represents the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.

Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately

Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.

Achieve growth and hit sales targets by successfully meeting set targets

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Work with the Head of Sales & Marketing to ensure consistent lead generation.

Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Making accurate cost calculations to provide customers with quotations

Achieve growth and hit sales targets of the organization through effective planning and budgeting.

Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence Present sales, revenue and expenses reports and realistic forecasts to your line manager Collaborate with Technical team on sales technology initiatives

Ensure correct usage of CRM and other sales applications

Train and ensure adherence to sales process

Contributes to team effort by accomplishing related results as needed

Ensure that all sales representative activities are in accordance with the guidelines of the Company’s Code of Conduct.

Accomplishes marketing and organization mission by completing related results as needed.

Protects organization's value by keeping information confidential.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Liaise with vendors and other IT personnel for problem resolution

Develops qualified leads and generate new business in line with the Company’s commercial target

Builds effective relationships with potential clients and existing customers

Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues

Acts as spokesperson for the company at industry events

Perform other duties that may be assigned by the Chief of Business (ITH).

Requirements

University degree in a relevant discipline

Master’s degree from a recognized University will be an advantage

Membership of professional management associations will be an added advantage

Minimum of 5 years’ work experience in ICT/Telecoms/Banking sales or related industry, with a track record of meeting or exceeding targets.

Previous experience in leadership or supervisory role.

Strong understanding of banking products and services.