Financial Service Officer

Job Overview

• Our clients are seeking a proactive, customer-focused and results-driven Financial Services Officer (FSO) to support the promotion and delivery of financial services, including savings, loans, investments and related financial solutions.
• The successful candidate will help expand the customer base, build strong client relationships, identify business opportunities and support customers through relevant financial-service processes.

Key Responsibilities

• Promote available savings, loan and investment products to prospective and existing customers.
• Identify and develop new business opportunities through customer acquisition, referrals and networking.
• Build and maintain strong relationships with customers and prospective clients.
• Explain financial products, eligibility requirements, terms and application procedures clearly.
• Assist customers with account opening, loan applications and other relevant documentation.
• Follow up on leads, customer enquiries, applications and pending transactions.
• Monitor customer acquisition, conversion rates and other assigned performance targets.
• Maintain accurate customer records and prepare periodic activity and performance reports.
• Work with relevant internal teams and partners to support service delivery.

Requirements and Qualifications

• Minimum of an HND or Bachelor’s Degree in Finance, Accounting, Business Administration, Economics, Marketing or another relevant discipline.
• Strong communication, interpersonal and customer-service skills.
• Demonstrated interest in financial services, sales, business development or relationship management.
• Good negotiation, persuasion and problem-solving abilities.
• Basic computer literacy and proficiency in Microsoft Office or Google Workspace.
• Ability to work towards targets, manage multiple tasks and meet deadlines.
• Strong organisational skills, integrity and attention to detail.
• Previous experience in sales, banking, microfinance, fintech, customer relations or business development is an advantage.
• Ability to work independently and collaboratively within a team.

Application Closing Date
16th November, 2026.

How to Apply
Interested and qualified candidates should send their following documents to: using "FSO BSF" as the subject of the email.

• An updated CV
• A brief cover letter explaining your suitability for the role.
• Copies of relevant academic or professional certifications, where applicable.

Note:  Only shortlisted candidates will be contacted for the next stage of the recruitment process.

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