POS Technician

JOB DESCRIPTION

• Troubleshooting hardware and software issues.
• Installing and configuring POS systems.
• Setup, configure, and test hardware and software components
• Provide telephone, remote, and on-site support for clients in order to provide quick resolution

to problems

• Maintain technical knowledge related to our suite of hardware and software product lines
• Provide training to clients regarding software, hardware, and troubleshooting techniques.
• Maintaining and upgrading POS systems.
• Providing technical support to clients.

EXPERIENCE/QUALIFICATIONS:

• Expertise in Microsoft Office, various Windows operating systems, and networking
• Experience in configuration, installation, training and support of hardware or software products.
• Minimum 2years experience on a similar role
• Previous experience with Agency banking business is a must.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and

PowerPoint)

• Must be willing to work some evenings and weekends as part of an emergency on-call rotation;
• Good written and oral skills.
• Ability to manage and prioritize multiple tasks while in the office or in the field
• Good emotional intelligence and people management skill