High Value Segment Officer - Relationship Management Officer
Full-time
Wema Bank
KEY RESPONSIBILITIES/ACCOUNTABILITIES
- Account Acquisition of the HNI customers
- Ability to handle sensitive personal and financial information.
- Proven track record of maintaining customer privacy.
- Excellent interpersonal skills.
- Ability to read and adapt to the moods preferences and expectations of HNIs.
- Ability to communicate clearly respectfully and persuasively
- Impeccable grooming and demeanor.
- Formal communication style with appropriate use of business etiquette.
- Ability to work irregular hours or travel if needed.
- Comfortable with dynamic work environments and last-minute changes.
- Strong moral character and sense of responsibility.
- Exposure to international standards and cross-cultural interactions.
- Ability to deal with global HNI customer or multicultural families.
QUALIFICATION AND SKILLS
Below are qualifications and skills required to work as aHigh Value Segment Officer
- Customer oriented: Must be driven by the Banks purpose of delivering valuable products
- Show a strong ability to critically analyze market problems and define clear detailed and logical product and service solutions.
- Ability to collaborative and work with stakeholders and team members.
- Excellent written and verbal communication skills
- Deeply curious and want to understand the why
- Not satisfied with the status quo and want to raise the bar
- 5 years of experience
- Technical and analytical background
- Strong track record of execution
Education:
- 1st Degree
- Masters is a plus
Required Experience:
Unclear Seniority
Vacancy posted more than 2 months ago
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