Hostess

Role Details

• Location: Abuja, Nigeria
• Work arrangement: On-site at The Living Room; rotating shifts, including weekends and holidays.
• Experience level: Associate
• Experience: 2-4 years

The Opportunity

Be the first welcome guests receive at The Living Room, YellowDoor Hotels’ restaurant and bar in Abuja. You’ll help guests feel at ease from arrival to seating, while keeping the entrance and service handoffs running smoothly in a premium, fast-moving setting.

Your Mission

• Greet arriving guests warmly and respond to the occasion they are celebrating.
• Guide guests to suitable tables and check that they are comfortable.
• Manage the entrance and seating plan during busy service.
• Hand guests over promptly to a waiter or waitress.
• Follow up on guest concerns with servers and managers until resolved.

Must-have Skills

• Guest welcome
• Seating coordination
• Waiter handoffs
• Guest concern follow-through
• Restaurant, hotel, or event-hosting experience
• Professional presentation
• Rotating-shift availability

The Non-Negotiables

• Unable to work rotating shifts, including weekends and holidays.
• No prior restaurant, hotel, or event-hosting experience.
• Unwilling to follow guest concerns through to resolution.

The Purpose of This Role

Give every guest a welcoming, well-organized start to their visit while supporting a smooth flow of service.

What Success Looks Like

Within 6 to 12 months, guests are welcomed and seated comfortably, busy arrivals remain orderly, waiter handoffs are reliable, and guest concerns are followed through. You attend your rotating shifts dependably.

What Our Culture Is Like

A professional but warm boutique hospitality team moves quickly, maintains high standards, and holds each other accountable for guest experience.