M&E Officer (Monitoring, Evaluation, Accountability, and Learning)

Key Responsibilities

Monitoring

• Develop and implement MEAL plans, logical frameworks, Indicator Performance Tracking Tables (IPTTs), and data collection tools.
• Coordinate routine data collection (quantitative and qualitative) from field staff, partners, and beneficiaries using paper-based or digital tools (e.g., Kobo-Toolbox, ODK, Comm-Care).
• Conduct field monitoring visits, spot checks, and data verification to track progress against indicators, activities, and targets.
• Maintain databases, clean and validate data, and update trackers regularly.

Evaluation

• Support or lead baseline, midline, endline assessments, post-distribution monitoring (PDM), and other evaluations.
• Contribute to evaluation design, sampling, tool development, data analysis, and reporting of findings.
• Ensure evaluation results inform programme adjustments.

Accountability

• Establish and manage Community Feedback and Response Mechanisms (CFRM/CFM), including hotlines, suggestion boxes, community meetings, or digital channels.
• Collect, document, analyze, and respond to feedback and complaints in a timely and confidential manner.
• Promote accountability to affected populations (AAP) in line with Core Humanitarian Standard (CHS), Sphere, and organizational policies.
• Share feedback trends with programme teams for action.

Learning

• Facilitate learning sessions, after-action reviews, and knowledge-sharing events.
• Document best practices, lessons learned, and case studies.
• Promote adaptive management by ensuring findings are used to improve programme design and implementation.

Reporting and Capacity Building

• Prepare regular monitoring reports, donor reports, and dashboards (e.g., using Power BI or Excel).
• Train and mentor programme staff, partners, and data collectors on MEAL tools, data quality, and accountability standards.
• Support proposal development with MEAL inputs (indicators, log-frames, budgets).

Qualifications and Experience

• Education : Bachelor’s degree in Statistics, Monitoring & Evaluation, Social Sciences, Economics, Development Studies, Public Health, Demography, or a related field. A Master’s degree or postgraduate diploma in M&E is an advantage.
• Experience : Typically 2–5 years of progressive experience in monitoring, evaluation, accountability, and learning, preferably in humanitarian or development Programmes with NGOs or international organizations. Experience with multi-sector projects (health, nutrition, WASH, livelihoods, protection, etc.) is common.

Skills and Competencies

• Strong knowledge of MEAL principles, results-based management, and logical frameworks.
• Proficiency in data collection tools (Kobo, ODK, Survey CTO), data analysis software (Excel, SPSS, STATA, R, or Power BI), and database management.
• Excellent analytical, report-writing, and presentation skills.
• Experience with qualitative methods (FGDs, KIIs) and quantitative surveys.
• Understanding of accountability frameworks (CHS, AAP) and safeguarding.
• Strong communication, training, coordination, and interpersonal skills.
• Ability to work in field conditions, travel frequently, and handle sensitive data ethically.
• Fluency in English (and local languages as required); attention to detail and organizational skills.