IT / Data Analyst

Key Responsibilities for IT
Technical Support & Troubleshooting:

• Providing first-line support: Answering user questions and resolving technical issues related to hardware, software, and networks.
• Troubleshooting: Diagnosing and resolving problems with computer systems, applications, and peripherals.
• Installing and configuring: Setting up new hardware and software, including operating systems and applications.
• Maintaining systems: Ensuring computer systems and networks are functioning correctly, including updates, patches, and security protocols.

User Management & Support:

• Account management: Creating and managing user accounts, setting permissions, and managing access to systems and resources.
• User training: Providing guidance and training to users on how to use IT systems and applications.
• Communication: Communicating with users to understand their needs and ensure their issues are resolved.

Other Responsibilities:

• Documentation: Creating and maintaining technical documentation, user guides, and standard operating procedures.
• Inventory management: Tracking and managing IT inventory, including hardware and software.

Key Responsibilities for Data Analyst
Data Collection & Preparation:

• Collect data from internal and external sources, ensuring accuracy and completeness.
• Prepare, clean, and structure data for analysis, including performing ETL (Extract, Transform, Load) operations.

Data Analysis & Data Mining:

• Analyze large datasets to identify patterns, trends, and insights that support business objectives.
• Apply data mining techniques to extract valuable information that will drive decision-making.

Data Visualization & Reporting:

• Create visually engaging dashboards and reports using data visualization tools.
• Generate regular and ad-hoc reports that communicate key insights to stakeholders.

Modeling & Forecasting:

• Develop predictive models to identify trends and forecast outcomes based on historical data.
• Support strategic planning by creating models for demand forecasting, inventory management, and customer behavior analysis.

Documentation & System Design:

• Document processes, methodologies, and insights in a structured manner.
• Design and maintain data templates and systems to streamline data handling processes and improve reporting efficiency.

Collaboration & Stakeholder Engagement:

• Work closely with cross-functional teams (e.g., sales, marketing, operations) to understand their data needs and provide relevant insights.
• Act as a liaison between technical teams and business stakeholders, ensuring clarity and accuracy in data-driven recommendations.

Requirements

• Bachelor’s Degree in Statistics, Computer Science, Data Science, Economics, or a related field.
• Minimumof 3 years proven experienceas a Data Analyst, preferably in an FMCG or distribution environment.
• Proficiency in data analysis software (e.g., SQL, Python, R, Excel) and data visualization tools (e.g., Power BI, Tableau).
• Strong knowledge of data modeling, data mining, and statistical analysis techniques.
• Excellent communication skills with a knack for explaining complex data insights to non-technical stakeholders.
• Technical: Data mining, predictive modeling, and statistical analysis.
• Software: Proficiency with SQL, Python/R, Power BI/Tableau, and Excel.
• Analytical: Strong problem-solving skills with attention to detail.
• Communication: Ability to communicate data insights clearly and effectively.
• Collaboration: Comfortable working in cross-functional teams and managing multiple stakeholders.
• Project support: Assisting with the implementation of IT projects and upgrades.
• Administrative tasks: May include tasks like data entry, record keeping, and other general administrative duties.
• Technical knowledge: Strong understanding of computer hardware, software, and networks.
• Problem-solving: Ability to diagnose and resolve technical issues.
• Communication: Excellent communication and interpersonal skills.
• Customer service: Ability to provide excellent customer service to users.
• Organization: Ability to manage tasks, prioritize work, and maintain accurate records.

Benefits

• Salary: N175,000 - 200,000 per month.
• Annual leave allowance.
• Health insurance cover.
• Pension scheme.
• Career development programs.

Application Closing Date
28th August, 2026.

How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

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