Customer Care / Sales Officer

Job title : Customer Care / Sales Officer

Job Description

• Provide client support and handle client communications effectively.
• Discuss business contracts and costs with clients.
• Build connections on behalf of the company.
• Ability to market by opening and closing deals.
• Maintain existing clients and generate new clients to achieve revenue goals.
• Identifying new business markets and recording daily customer transactions.
• Handle clients' complaints, provide appropriate solutions and alternatives within the time limits.
• Must-have flare for sales.
• Ability to work with less supervision.
• Maintain up-to-date knowledge about company products and services.
• Keep records of clients interactions, process clients account and file documents.
• Provide accurate, valid and complete information by using the right methods/tools.
• Create frequent reviews and reports with sales and financial data.
• Ability to make presentations on products and services
• Initiate deals.
• Identify target markets.

Requirements

• B.Sc Degree / HND in Marketing / Business Administration / Sales or a relevant field.
• Must have at least 3 years of work experience in sales/client relationships with a track record.
• Female Candidates only
• Proficiency in the Microsoft Office Suite (Word, Excel, etc.) is a must.
• Experience in logistics is an added advantage.
• Experience in marketing will be an advantage.
• Must be living in Agbor or its environs
• Must pay attention to details.
• Good record-keeping skills.
• Excellent customer service skills.
• Must have integrity.
• Must be courteous and presentable.
• Should be able to work with less supervision.