Senior Product Manager

About the Role

Sun King is seeking a Senior Product Manager to join its Digitization and Automation team. In this role, you will design, develop, and implement intelligent, technology-enabled solutions to address a wide range of business challenges. We are looking for candidates with a strong affinity for technology and automation, curiosity about product advancement, and excellent communication skills to collaborate with our in-house software development team.

Responsibilities

Strategy and Vision

• Own the product: Develop, prioritize, and implement product roadmaps (typically 6–12 months) based on user insights, field learnings, stakeholder feedback, and business ROI.
• Prioritize initiatives that deliver measurable impact, such as revenue growth or cost reduction.
• Influence senior leadership to evaluate, prioritize, and approve high-impact product investments.
• Make explicit prioritization trade-offs that consider business impact, engineering capacity, and operational readiness.

Mentorship

• Mentor and develop product team members by setting priorities, removing blockers, and implementing product management best practices and frameworks.
• Establish high standards for documentation, prioritization rigor, and execution discipline.

Execution and Delivery

• Manage the full product lifecycle: discovery, design, development, go-to-market (GTM), and ongoing live operations.
• Drive requirements definition, including product requirements documents (PRDs), workflow diagrams, edge cases, and functional and non-functional requirements.
• Ensure on-time, high-quality releases within defined turnaround times (TATs).
• Oversee release planning, rollout sequencing, and adoption tracking across countries and teams.
• Ensure every launch includes clear success metrics, operational readiness plans, and rollback strategies.

Collaboration with Engineering and Data

• Partner daily with engineering teams to shape system design, APIs, and data models.
• Lead sprint planning, backlog grooming, and scope control.
• Define a testing strategy focused on business-critical flows, failure modes, and realistic user behavior.
• Use SQL and dashboards to validate product usage, data quality, and business impact after launch.

Product Discovery and Opportunity Identification

• Conduct discovery to identify issues in existing processes, user pain points, and competitive threats. Determine root causes of process breakdowns, revenue leakage, fraud risk, or poor customer experiences.
• Translate observations into concrete problem statements.
• Challenge solutions that appear promising on paper but are unlikely to scale effectively in the field.

Stakeholder Management

• Collaborate across Engineering, Operations, Sales, Risk, Programs, Call Center, Data, and other relevant departments, serving as the single-threaded owner.
• Align scope, timelines, rollout plans, and success metrics.
• Escalate decisively when trade-offs between speed, quality, and scope are necessary.

Performance Monitoring

• Define and track key performance indicators (KPIs) to measure product success and impact.
• Use data to iterate on product performance and drive growth.

Travel

• Approximately 10%–20% travel is required to Sun King markets, including India, Kenya, Myanmar, Mozambique, Nigeria, Tanzania, Togo, Uganda, and Zambia, among others.

Qualifications

• 7+ years of experience in product management, with a focus on complex workflows.
• Product management experience with Android applications.
• Solid background in workflow systems, automation, or operations-heavy products.
• Strong attention to detail and ability to identify process gaps.
• Proficiency in basic data analysis using SQL.
• Passion for software quality, DevOps, documentation, and programming.
• Experience directly mentoring product management teams.
• Strong communication and interpersonal skills.

What Sun King Offers

• Professional growth opportunities within a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture with enthusiastic colleagues driven by innovation and a profound impact on people and the planet.
• A multicultural experience, with opportunities to work with and learn from individuals from diverse geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs through the Sun King Center for Leadership, designed to foster leadership, management, and professional growth.