Market Relationship Officer

Responsibilities

• Identify and acquire prospective customers through daily field visits, referrals, and engagement with traders, market associations, SMEs, and business owners.
• Promote and sell the institution’s loan products to eligible customers.
• Build and maintain strong relationships with market leaders, traders, merchants, and small business owners.
• Generate leads, assess customer business activities and repayment capacity, and support loan application and disbursement processes.
• Manage assigned customer portfolios and maintain regular communication with borrowers.
• Follow up on repayment schedules, support collection efforts, and escalate overdue payments where necessary.
• Identify opportunities for repeat business, customer retention, referrals, and portfolio growth.
• Maintain accurate records of sales activities, customer information, loan applications, and performance reports.
• Meet daily field activity and monthly sales targets while complying with the institution’s policies and procedures.

Requirements

• Minimum of an OND qualification or equivalent relevant experience.
• 1–2 years of experience in field sales, preferably in loan products, microfinance, fintech lending, or related financial services.
• Good knowledge of the assigned market or established relationships with traders, SMEs, and business owners.
• Strong customer acquisition, sales, negotiation, and relationship management skills.
• Ability to work independently in a field-based, target-driven environment.
• Good communication skills and the ability to maintain accurate sales records.

Salary
N100,000 monthly base salary, plus commissions and incentives.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:

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