Personal Assistant

Job title : Personal Assistant

Job Summary

• The Personal Assistant (PA) will provide comprehensive administrative, organisational, and personal support to the Principal.
• This role combines professional office assistance with personal and lifestyle management to ensure the smooth running of both work-related and personal activities.
• The PA will be responsible for managing schedules, coordinating communications, handling personal errands, and ensuring that daily priorities are effectively organised and executed.
• This position requires a highly proactive, dependable, and organised individual who can multitask, show initiative, and maintain professionalism and confidentiality at all times.

Key Responsibilities
Administrative and Executive Support:

• Manage the Principal’s daily calendar, appointments, meetings, and travel arrangements.
• Screen and manage emails, phone calls, and correspondence on behalf of the Principal.
• Prepare reports, presentations, letters, and other official documents as required.
• Organise meetings, take minutes, and ensure proper follow-up on action points.
• Maintain an efficient filing and documentation system (both digital and physical).
• Handle sensitive and confidential information with discretion.

Personal Assistance and Errands:

• Run personal errands such as shopping, banking, pickups, and deliveries.
• Purchase household and personal items as required.
• Coordinate home maintenance, vendors, and service providers.
• Handle bill payments, renewals, and other personal administrative tasks.
• Manage appointments such as medical visits, salon bookings, or family-related schedules.
• Provide general day-to-day personal support to reduce the Principal’s workload.

Communication and Stakeholder Engagement:

• Serve as the first point of contact for the Principal’s office.
• Draft and respond to official correspondence as directed.
• Coordinate communication between the Principal and staff, clients, or partners.
• Represent the Principal professionally in interactions with stakeholders when required.

Operational Effectiveness:

• Anticipate the needs of the Principal and take initiative to resolve issues.
• Ensure smooth daily operations by identifying gaps and proposing practical solutions.
• Maintain high standards of organisation, professionalism, and efficiency.
• Provide regular updates on tasks, schedules, and pending activities.

Performance Expectations

• Efficient management of the Principal’s schedule and priorities.
• Timely completion of all assigned tasks and responsibilities.
• Accurate documentation and follow-up on action items.
• Professional representation of the Principal at all times.
• Demonstrated reliability, initiative, and commitment to excellence.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Communication, Social Sciences, or a related field.
• 2 - 4 years of experience as a Personal Assistant, Executive Assistant, or similar role.
• Strong proficiency in Microsoft Office Suite and digital communication tools.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and work under pressure.

Key Skills and Attributes:

• Highly organised and detail-oriented.
• Proactive, resourceful, and solutions-driven.
• Strong time management and multitasking abilities.
• Professional, discreet, and trustworthy.
• Excellent interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Strong sense of responsibility and accountability.