Integrated Client Navigator - Facility

Job Summary

• The Center for Clinical Care and Clinical Research Nigeria (CCCRN) invites applications from suitably qualified and experienced candidates for ad hoc positions under the BRIDGE-N Project in Niger State.
• Successful candidates will support facility and community service Centre teams to improve service quality, continuity of care and access to integrated services within the approved project scope.
• BRIDGE-N stands for Building Resilient Integrated Delivery of HIV, TB, Malaria and MNCH Services for Government-led Effective Health System in Nigeria.
• The project works through government, facility and community structures to strengthen HIV, TB, maternal, newborn and child health, nutrition linkages and applicable malaria services.

Role purpose

• Support continuity of care for an assigned facility-managed client population, with a planning caseload of approximately 400 clients.

Key responsibilities

• Maintain assigned client lists and follow up appointments, refills, laboratory services and outstanding referrals.
• Prioritize missed appointments, treatment interruptions, outstanding results and documented barriers to care.
• Link clients to eligible HIV, TB, maternal and child health, nutrition and other approved services.
• Coordinate with clinical, pharmacy, laboratory and data teams to resolve missed service opportunities.
• Confirm referral completion and feedback; coordinate handovers with Community and Maternal and Child Peer Navigators.
• Document contacts and outcomes in approved tools; protect confidentiality and obtain consent for follow-up as required.

Requirements

• SSCE or equivalent with at least three years of demonstrable client-navigation, case-management, peer-support or community-health experience; OR a diploma or higher qualification in Nursing, Community Health, Social Work, Psychology, Public Health or a related discipline with at least one year of relevant experience. Accurate recordkeeping and respectful engagement are required. Relevant local-language skills are an advantage.

General Requirements

• Ability to work collaboratively with facility and community teams in the assigned location.
• Commitment to continuity and quality of integrated health services.
• Willingness to comply with approved project, government and facility procedures, including confidentiality and relevant safety requirements.

Application Closing Date
7th November, 2026. 

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Information

• Interested candidates should submit their application and CV through the recruitment channel specified by the recruiting organization.
• The application deadline, submission address, contract details and any additional selection requirements should be inserted by the recruiting team before publication.

Note

• Only Applications form these environments will be considered
• CCCRN is committed to supporting integrated, quality and continuous health services.
• CCCRN operates a cluster-based structure in which the health facilities it works with in Niger State are grouped into three geographic clusters: Minna, Bida and Suleja. Each cluster brings together facilities located in and around its hub town, so that they can be coordinated, supported and monitored together.
• Two ad hoc Integrated Health Optimizers will serve each cluster, reporting to and working with the regular project Integrated Health Optimizer/Associate where designated, or the named cluster technical supervisor.
• They will support high-volume facilities and PHCs through scheduled portfolios.
• Facility/service centre leadership provides day-to-day direction; project cluster personnel provide line supervision and verify deliverables. Assignments reflect workload, government capacity, approved scope and demonstrated competencies. Integrated delivery includes coordinated client flows, eligible service linkage, referral completion, approved records and mentorship of named government counterparts.
• Clinical support nursing proposal for leadership review: Preserve the three existing ESM Nurse functions as Integrated Clinical Support Nurse assignments where verified facility gaps justify deployment. Confirm qualifications, current licensing, competencies and funding. Nurses will provide authorized clinical triage, nursing care, treatment-continuity assessment, maternal/child linkage and escalation under the facility clinical lead, with protected clinical time and coordination with cluster Optimizers. Review as government capacity improves.
• These posts are outside the 227 advertised vacancies; retaining all three as additional posts brings the establishment to 230. Count combined assignments only once.

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